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About Jamison Consulting
Nancy Jamison provides in-depth research, analysis and insight to clients in the areas of unified communications, speech technologies and contact centers. Ms. Jamison delves into these technology markets to explore how each technology affects the end user, from the executive, contact center manager, or applications developer, to the retail customer. Whether breakthrough technology or integration of existing applications, she clarifies how it all works and why it matters.
 
Just Released
IVR Static, Web Dynamic:
Update Your Speech Applications Like Your Web Site (January 2008)
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Hosted vs. On Premise IVR? Four Deployment Strategies that Protect You from Risk and Change - Webinar
Wednesday, November 7, 2007, 12:00pm ET 9:00am PT  (Sponsored by Voxify)  Click here to listen

May 1, 2008
It's been a quarter since I blogged my industry wish list for unified communications, so I figured I would revisit the list to see how we are doing. I don't want to make this a beauty contest as there have been so many announcements, big and small, particularly as we had a number of voice shows last quarter, but here are some highlights. ... Read Full Entry
“Voiyager—revolutionary VoiceXML testing tool from Syntellect”
In this interview, Nancy Jamison discusses with Jon Catlin why Voiyager, Syntellect’s VoiceXML application testing tool is different than anything else on the market, what its capabilities are, and how it impacts the speech-self service market.
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